
ASSURANCE
We stand behind the artistry and craftsmanship of every object. Review our return criteria and refund processing terms below.
Standard collection pieces may be returned within 14 calendar days of delivery, provided they remain in pristine, unaltered condition with original studio packaging.
Due to the individualized nature of made-to-order commissions and custom stone cuts, bespoke works are final sale and non-returnable once fabrication has commenced.
Returned items are inspected by our master artisans upon receipt at our foundry. Once verified, refunds are issued back to the original payment method within 5-7 business days.
In the rare event of transit damage, please notify us within 48 hours of delivery with photo documentation so we can immediately initiate a replacement or restoration.